Privacy Policy
Effective Date: August 25, 2026
Privacy Policy of Studio J Pilates, LLC
Studio J Pilates, LLC (“Studio J Pilates,” “we,” “us,” or “our”) operates the website studiojpilatesep.com (the “Website”) and provides Pilates classes, related services, and other offerings (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Website, contact us, register for classes, purchase Services, or otherwise interact with Studio J Pilates.
By using our Website or Services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect information such as:
- Your name
- Email address
- Telephone or mobile phone number
- Mailing address
- Account or registration information
- Class, appointment, and purchase information
- Information you voluntarily provide when contacting us
- Information necessary to administer your participation in our Services
- Website usage and technical information
We collect only the information reasonably necessary to operate our business, provide our Services, communicate with you, process transactions, and improve your experience.
How We Use Your Information
We may use personal information we collect to:
- Provide, administer, and improve our Services
- Process class registrations, purchases, and appointments
- Communicate with you about classes, appointments, purchases, account information, and other Services
- Respond to questions, requests, and customer-service inquiries
- Send administrative notices and other service-related communications
- Send promotional or marketing communications where permitted by law
- Maintain and improve the Website
- Understand Website usage and improve our business operations
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal obligations
You may opt out of promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
Log Data and Website Analytics
When you visit our Website, certain information may be automatically collected by your browser or by technologies used to operate and analyze the Website.
This information may include your Internet Protocol (“IP”) address, browser type and version, operating system, pages visited, the date and time of your visit, time spent on pages, referring or exit pages, and other technical or usage information.
We may use this information to maintain Website security, analyze Website traffic, troubleshoot technical problems, and improve our Website and Services.
Cookies and Similar Technologies
Our Website may use cookies and similar technologies to provide functionality, remember preferences, understand how visitors use the Website, and improve our Services.
Cookies are small data files stored on your device by your web browser. Some cookies may be necessary for the Website to function properly, while others may be used for analytics or other purposes.
Depending on your browser or device settings, you may be able to accept, reject, or delete cookies. Disabling certain cookies may affect the functionality of portions of the Website.
Service Providers and Third Parties
We may use third-party companies, contractors, and service providers to help us operate our business and provide the Services. These providers may assist with functions such as:
- Class scheduling and reservations
- Payment processing
- Website hosting and maintenance
- Customer communications
- Email or text messaging
- Marketing and analytics
- Business administration and technology services
These third parties may have access to personal information when necessary to perform services on our behalf. We expect our service providers to use personal information only for the purposes for which it was provided or as otherwise permitted by applicable law.
We do not sell your personal information for monetary consideration.
Payments
Payments made through our Website or third-party payment providers may be processed by third-party payment services. We generally do not directly store complete payment-card information on our own systems.
Payment information is handled in accordance with the applicable privacy policies and security practices of the payment provider.
Communications
If you provide us with your telephone number or email address, we may use that information to communicate with you regarding your account, classes, appointments, purchases, Services, or other business-related matters.
Where permitted by law, we may also send promotional communications. You may opt out of marketing communications at any time.
Opting out of promotional communications does not necessarily prevent us from sending important administrative or transactional messages related to your account, purchases, appointments, or Services.
Data Retention and Account Deletion
Clients’ personal information and account data will be retained for the duration of their relationship with Studio J Pilates, LLC.
For clients who do business with Studio J Pilates, LLC, personal information and account data will be retained digitally until one of the following occurs:
- The client requests, in writing, that their personal information and data be deleted; or
- The client inactivates their account using the “Remove My Account” function available under “My Profile,” where that functionality is available.
When a client requests deletion of their information or removes their account, Studio J Pilates, LLC will take reasonable steps to delete the applicable personal information, subject to any information that we are required or permitted to retain under applicable law, for legitimate business purposes, or to resolve disputes or enforce agreements.
Third-Party Platform and Account Data
Studio J Pilates, LLC may use third-party software and applications, including services provided by My Best Studio, Inc., to manage client accounts, scheduling, communications, and other business functions.
If Studio J Pilates, LLC ceases using the services of My Best Studio, Inc., any associated Studio J Pilates applications may be removed from the Apple App Store and Google Play Store upon request, as applicable.
Following termination of the Studio J Pilates account with My Best Studio, Inc., the Studio account and associated data will be removed and deleted after three (3) months, subject to any legal, regulatory, contractual, or legitimate business requirements that require certain information to be retained for a longer period.
Information Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Children’s Privacy
Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
Links to Third-Party Websites
Our Website may contain links to third-party websites, services, or platforms.
These third-party websites are not operated or controlled by Studio J Pilates. We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party website you visit.
Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Services, technology, or applicable legal requirements.
When we make changes, we will post the updated Privacy Policy on this page and update the effective date above. Unless otherwise required by law, changes become effective when posted.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
Studio J Pilates, LLC
El Paso, Texas
Website: https://studiojpilatesep.com